At BELA, we do things right — with heart and tradition. For 30+ years, we’ve sourced fish from non-industrial waters and partnered with family canneries for quality. Each tin is packed with organic EVOO in recyclable packaging. As a 100% family- and Veteran-owned brand, BELA focuses on sustainability, community, and legacy. It’s more than fish — it’s flavor, honor, and family.
Return Policy
At BELA Brand Seafood, we hope you love your order and truly appreciate your business. We strive to provide high-quality products and excellent service. While we do not accept returns, we handle refunds or exchanges on a case-by-case basis for specific issues. Please review our policy below.
Our Policy
No Returns Policy
We do not accept returns for any products, including merchandise and canned seafood. Please double-check your order before completing your purchase to ensure it meets your needs.
Refunds and Exchanges
Refunds or exchanges may be offered under the following circumstances:
- Wrong Items Delivered: If you receive the wrong product, please contact us to resolve the issue.
- Damaged or Defective Products: If your order arrives damaged or defective, we’ll work with you to make it right.
How to Request a Refund or Exchange
If you believe your situation qualifies for a refund or exchange, please email us at ola@belabrandseafood.com within 7 days of receiving your order. Include the following details in your email:
- Your order number.
- A description of the issue.
- Photos of the product and packaging, if applicable.
We will review your request and work with you to resolve the issue. If the issue is a result of an error on our part, we will ensure the matter is resolved to your satisfaction and do what we can to make it right.
